Quality

Our Commitment
To continuously improve our services by efficiently integrating the expectations of our shareholders, regulatory authorities, and employees into our business processes.
To align the quality of our services with international and national standards, as well as the legal and regulatory requirements of the Republic of Azerbaijan.
To establish long-term, mutually beneficial relationships with suppliers and service providers.

We are committed to:
Ensure full compliance with all applicable legal and regulatory requirements.
Continuously evaluate and enhance the effectiveness of our Quality Management System.
Enhance stakeholders’ satisfaction and trust while managing risks effectively.
Support organizational growth through efficient use of resources and employee development.
Create long-term value through sustainable and responsible management practices.

Our Quality Policy is achieved by:
Clearly communicating the Quality Policy and objectives effectively and engaging all employees in their implementation.
Setting measurable quality goals, monitoring progress, and ensuring stakeholder satisfaction.
Conducting internal audits, implementing necessary control measures, and holding management reviews to sustain overall system effectiveness.
Taking measures or ensuring the allocation of sufficient resources to support quality objectives.
Identifying and mitigating risks to continuously improve the Quality Management Systems.
Providing continuous training and promoting employee development.
Assessing risks and opportunities in business processes to guide strategic decision-making.
Reviewing the management system regularly and taking corrective actions aligned with strategic goals.
Embracing modern, efficient, and innovative technologies to boost competitiveness.
Reviewing and updating the Quality Policy regularly for continued relevance.